Esco’s limited warranty covers defects in materials and workmanship. Esco’s liability under this limited warranty shall be, at our option, to repair or replace any defective parts of the equipment, provided that these parts, if proven to the satisfaction of Esco, were defective at the time of being sold and that all defective parts shall be returned, properly identified with a Return Authorization.
This limited warranty covers parts only, and not transportation / insurance charges.This limited warranty does not cover:
- Freight or installation (inside delivery handling) damage. If your product was damaged in transit, you must file a claim directly with the freight carrier.
- Products with missing or defaced serial numbers.
- Products for which Esco has not received payment.
- Problems that result from:
- External causes such as accident, abuse, misuse, problems with electrical power, improper operating environmental conditions.
- Servicing not authorized by Esco.
- Usage that is not in accordance with product instructions.
- Failure to follow the product instructions.
- Failure to perform preventive maintenance.
- Using accessories, parts, or components not supplied by Esco.
- Damage by fire, floods, or acts of God.
- Customer modifications to the product
- Consumable such as filters (HEPA, ULPA, carbon, pre-filters) and fluorescent / UV bulbs
- Esco is not liable for any damage incurred on the objects used on or stored in Esco equipment. If the objects are highly valuable, the use of a completely independent backup system and a 24-hr redundant monitoring system with alarm capability are recommended.
Duration:
5 years warranty (limited) with records of regular filter change.
1st and 2nd year – Free Parts and Labour (On-site)
3rd and 4th year – Free Parts only (On-site)
5th Year – Free Parts only (Carry-in)